Privacy Policy

Calibre Systèmes (“we”, “us”) respects your privacy. This policy explains what personal information we collect through calibresystemes.ca, why we collect it, and how we protect it, in accordance with Québec’s Act respecting the protection of personal information in the private sector (Law 25).

Who is responsible

The person in charge of the protection of personal information is Joe Sfeir.

Email: info@calibresystemes.ca
Phone: 514-447-4682

You can contact him with any question or request about your personal information.

What we collect

When you fill out our contact form or write to us, we collect:

• your name;
• your business name and the type of services you offer;
• your phone number and email address;
• what you choose to tell us about your business.

When you visit the site, our host automatically records technical data such as your IP address, browser type and the pages you visit. We use this data only to keep the site secure and to see overall traffic. We do not use cookies, advertising or tracking tools.

Why we collect it

We use your information only to:

• answer your request and schedule a discovery call;
• prepare and deliver a business audit or proposal, if you ask for one;
• provide our services, if you become a client.

We do not sell your information, and we do not use it for advertising.

Consent

By submitting the form and checking the consent box, you agree to the uses described above. You can withdraw your consent at any time by writing to us.

Who has access

Only Joe Sfeir has access to your information. We use a few service providers to run the site and handle messages:

• Netlify (website hosting and form submissions), with servers outside Québec, including in the United States;
• Porkbun and Google (email handling and storage for calibresystemes.ca), with servers outside Québec, including in the United States.

Before using a provider outside Québec, we check that your information will be adequately protected.

How long we keep it

If you do not become a client, we delete your information within 24 months of our last contact. If you become a client, we keep it for as long as needed to provide our services and meet our legal obligations.

How we protect it

We use secure, password-protected accounts with two-factor authentication, and encrypted connections (HTTPS) for the site and forms. If a confidentiality incident ever creates a risk of serious harm, we will notify you and the Commission d’accès à l’information.

Your rights

You can ask to:

• see the personal information we hold about you;
• correct it;
• have it deleted;
• withdraw your consent.

Write to info@calibresystemes.ca. We will answer within 30 days. If you are not satisfied with our answer, you can file a complaint with the Commission d’accès à l’information du Québec.

Changes to this policy

If we change this policy, we will post the new version here with its date.